Enhanced Clarity: The power of listening well and really paying attention, to what’s said, how it is said and what’s not said, equips the listener with the ability to ask better, more relevant and stimulating questions. When you ask the right question at the right time, you uncover a deeper and more accurate level of information, thus creating enhanced clarity for everyone.

Creating Compelling Results NOW: Linguistically creating an inspiring picture of the desired future success in the minds eye of the people that we are counting on to deliver it, makes for far more predictable results. When someone can vividly experience the excitement of a future success today and believe in it, they generally become far more compelled to create it. This engages motivation, creates alignment and drives positive conscious and unconscious actions.

Expectation And Responsibility: To always have the right people, knowing how to do the right things, in the right way, at the right time and actually doing it, makes for a very effective, efficient, happy and harmonious environment. Human beings have a need to be right and they tend to work better if we clearly define what right looks like and then praise and validate them when they deliver it.

Quick And Effective Conflict Resolution: Highly skilled communicators are often better equipped to spot potential conflict early and to manage clarity and understanding around the key factors that are at risk of fuelling that potential conflict. By engaging constructively with the facts, not getting caught up in exaggerated or inaccurate detail, can quickly chunk up to a mutually agreed benefit. This skill helps to ensure that minor issues are never allowed to escalate into more significant or long term problems.

Creating Flow, Increasing Efficiency: The ideal situation is we communicate so well and so effectively and completely, that we only need to do it the once. Clear, concise, and well timed communication that has been adapted to best suit the listeners capacity to understand, will go a long way to support an optimum result. To create predictability in organisational efficiency and to minimise mistakes and misunderstandings, we require incredibly skilled and flexible communicators to manage and control all key areas and roles within the business.

Consistency Creates Trust: We not only want to be saying the right things, we want to make sure that we are also doing the right things. All that we say must align with the reality that is being experienced. Using inspirational and aspirational language may be all very uplifting but will not necessarily make it so, and saying it again but only louder will not make it any more real. Its all about the actions that follow and support all that we say, that will build consistency and trust. We must always be honest about where we are at, whilst being clear as to where we want to get to and what we are willing to do to achieve it. Then we must, with positive volition, actually get on with it!

Resilient Leadership And Management: In my experience there is nothing that brings more confidence and a greater sense of authority and control than having a mastery over effective communication. To function with a heightened sense of awareness. To listen actively and accurately to the structure of a person perceived reality. And ultimately to be equipped with the skills to uncover benefits and resources that can predictably support, influence and inspire all who we engage with is incredibly satisfying and effective. A Linguistically trained leader can expect to convey calm, confident authority whilst being able to provide clear, effective guidance to manage and quickly resolve complex and challenging situations.

Create The Brand And Honour The Brand: Leaders who are adept at communicating a tangible positive reality, can better manage public relations. The ethos, values, expertise and culture that the brand represents is not an actual “physical thing” yet the more we can influence people to experience it as “an actual physical thing” the more they will engage, nurture and support it. Presenting a compelling image of the company that aligns well with the experience people have had, are having and will have, builds momentum through growing consensus, making supporters and champions of our people and our customers.